itinfraworld
Quality Management Systems for Enhanced Traceability

Quality Management Systems for Enhanced...

Kari Miller, VP, Pilgrim Quality

Help Desk Management: Options, Influences, Alternatives, and Best Practice

Help Desk Management: Options, Influences,...

Dan Critchley, CEO, Managed Services, Optimum Healthcare IT

Crisis and Incident Management for the 21st Century

Crisis and Incident Management for the 21st...

Louis Grosskopf, General Manager, Business Continuity Software, Sungard Availability Services

Five Trends Driving the Evolution of Omni-lingual Support in Contact Centers

Five Trends Driving the Evolution of Omni-lingual Support in Contact Centers

Tom Tseki, Vice President and General Manager of GeoFluent & Customer Care Solutions, Lionbridge

Driving a Context-Aware Clinical Desktop Experience

Driving a Context-Aware Clinical Desktop Experience

Rebecca Kaul, Chief Innovation Officer, University of Pittsburgh Medical Center (UPMC)

Moving Forward With Virtualized Desktop Is Something New

Moving Forward With Virtualized Desktop Is...

Richard Ferrara, CTO & EVP, Woodforest National Bank

Three Innovative Approaches for a Cost-Effective IT Infrastructure

Three Innovative Approaches for a...

Julia Davis, SVP and CIO, Aflac [NYSE: AFL]

Pathway to Stable, Strong IT Infrastructure

Pathway to Stable, Strong IT Infrastructure

Jesse Carrillo, SVP and CIO, Hines

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